The Guy Who Shows Up Is the Guy You Called
P&C is not a dispatch service with subcontractors. It is Connor Gaillardetz, an ASE Master Certified heavy and medium duty technician, and the truck he built into a rolling shop.
Around this work his whole life
Some mechanics found the trade in a classroom. Connor grew up in it: around trucks, heavy equipment, and the people who fix them, long before it was a job title.
That is why P&C works the way it does. Connor has spent his life around machines that earn their keep, and eight years turning wrenches on them professionally, so the business is built around the thing owners actually care about: getting the machine back to work without games. Rates are listed before the wrench turns. The diagnosis comes from a scanner and a method, not a guess. And the job gets finished, because the person who quoted it is the person under the machine.
The certification backs it up. Connor is an ASE Master Certified technician for heavy and medium duty trucks, which means passing the full battery of independent exams in the series, not one. P&C carries the proper state and county licenses and is insured for the jobsites it works on.
Call the number on this site and you are not reaching a service writer or a call center. You are reaching Connor.
- ASE Master Certified, heavy and medium duty trucks. Verifiable, not vibes.
- Licensed and insured for your jobsite, with a 90-day warranty on covered repairs.
- Owner-operated. The person who answers, quotes, and wrenches is the same person.
- Based in Lehigh Acres, covering 120 miles of Southwest Florida.
Owner & Lead Technician
What he actually works on
The short answer is medium and heavy duty diesel, on wheels or on tracks. In practice that means Class 6 through 8 trucks and owner-operator rigs on one side, and excavators, loaders, skid steers, dozers, telehandlers and lifts on the other, plus the trailers behind the trucks and the welder generators that ride along to jobsites.
By make, the regulars are CAT, Volvo, Mack, Peterbilt, International, Freightliner, Cummins, Isuzu, JCB, JLG and Kawasaki. If it is a major heavy truck or equipment brand, it has almost certainly been on the truck already. If yours is not on that list, ask before you assume the answer is no.
The specialties, the work Connor gets called back for, are hydraulic, electrical and powertrain. Those are also the three that punish guessing hardest: a hydraulic fault is rarely where the oil ends up, an electrical fault is rarely the part that failed last time, and a powertrain complaint can be four different problems that feel identical from the seat.
Who calls him
Three kinds of customer, mostly. Contractors with equipment sitting on a jobsite that cannot afford to be a lowboy trip. Owner-operators whose truck is the whole business, where a day down is a day unpaid. And companies that either already have a mechanic and need the overflow covered, or are not big enough to justify a full-time one and need somebody reliable on a schedule.
That last group is where the maintenance contracts come from. A scheduled program at your yard costs less per hour than the standard rate, and it catches the failures while they are still small parts instead of stranded trucks.
What all three have in common is that the machine is not a hobby. It is earning, or it is supposed to be. That is the whole reason the shop comes to the machine.
The parts most sites leave out
The warranty, precisely
Ninety days on covered repairs. The exception, stated plainly: if you supply the parts, the warranty does not cover them. Connor cannot stand behind a component he did not source.
What the rates mean
Standard labor is $155 an hour and drops on a service contract. After hours, 8pm to 8am, is $175. Travel time is $120 an hour. A diagnostic scanner hookup is $150 and includes the full fault code read.
The radius is real
One hundred and twenty miles from Lehigh Acres, which covers Lee, Collier, Charlotte, Hendry, DeSoto and Glades counties. Outside it, you will get told so rather than strung along.
Availability, honestly
Standard hours are 8am to 8pm. After hours and emergency calls are available around the clock at the after-hours rate. One technician means the schedule is real, not theoretical.
Quotes before work
You see the rate and the plan before anything comes apart. If a component has to be sourced, that conversation happens up front, not on the invoice.
What he does not do
Trailer refrigeration units are a separate trade and are not on the P&C service list. Saying so beats taking the call and wasting your afternoon.
What rides on the truck
Every service P&C runs, owner-operated, at the same listed rates everywhere in the service area.